Frequently asked questions

Find on this page answers to common queries about The Geochemist's Workbench®


Overview

When was The Geochemist's Workbench® first released?

Who is Aqueous Solutions?

What's new in GWB 2023?

How do the Professional, Standard, and Essentials versions differ?


Ordering

How soon after I place an order will I receive the software?

Should I wait for the next release?

Can I try the software before I buy?

How can I get a formal quote for purchasing a license, upgrade, or training?

Am I eligible for an academic discount?

Am I eligible for the free GWB Community Edition?

Can I use the GWB in the university class I'm teaching?

Can I upgrade my copy of the GWB to the Standard or Professional version?

Can I upgrade my copy of the GWB Community Edition to a paid version of the GWB?

If I already have a copy of the GWB, must I pay full price for a GWB 2023 subscription?

Can I upgrade a very old release of the GWB?

Can I order GWB from a reseller in my country?


Software

What programs are included in each version of GWB?

What sources of thermodynamic data are available?

I overwrote a thermo dataset. How can I restore it?

How does the GWB calculate activity coefficients?

How does the GWB model sorption?

Can I model more than one sorbing surface?

Can I mix water samples in GWB?

Can I construct models accounting for reaction kinetics?

Over what range of temperature can I apply the GWB?

Do I need to account for confining pressure that deviates from steam saturation?

Can I import flow fields generated by other flow models into X2t?

Can I model reactive transport in radial or spherical coordinates?

Why do the charge imbalances I calculate with GWB 2023 differ by a factor of two from the imbalances I figured with GWB8?


Support

Which version of the GWB best suits my needs, Professional, Standard, or Essentials?

On what versions of Windows does the GWB run?

I'm having trouble installing and running my copy of GWB. How can I get help?

How can I get help installing a network floating license?

Can I run the GWB on a Mac?

How do I install and activate the GWB software?

How do I move the GWB software to another computer?

How can I receive help setting up or troubleshooting my models?

What versions of GWB are currently supported?

I upgraded my Windows OS. Why does the GWB no longer work?

Can I use the GWB without an internet connection?

Why do I receive the error “This activation code is already activated on as many computers as allowed”?

Whom can I contact for help with payments and billing?


Documentation, training, and consulting

I just want to make a diagram. Can you show me how?

Where can I find fully-worked examples of GWB runs?

How can I get hardcopies of the User's Guides?

Where can I learn about the theory and practice of reaction modeling?

Do you offer short courses or workshops?

Do you offer private training?


Employment

Is Aqueous Solutions hiring?